5/1984 – 6/1999 US WEST COMMUNICATION SERVICES—Seattle WA. Customer Service Technician

• PBX installation/repair including ACD and CCIS systems. High Speed Data Applications to 2400 Mbps, [T-1, T-2, DS3, OC3, OC12, OC48]
• Computer interconnection via LAN and ISDN.
• Implementation of SHINS, SHARPS, and LARUS Network Protection Schemes.
• PABX Networking and Inter-system Integration.